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Home main Forums General Chat Work Q – Replacing UPS, but who with?

This topic contains 9 replies, has 7 voices, and was last updated by  elly1 4 months, 1 week ago.

  • Author
    Posts
  • #53791

    martin
    Participant

    We are having to review our shipping costs as our supplier recently took on another distributor, based in the Netherlands, and they are HUUUGE compared to little old us. So, they have much lower shipping costs than we can currently offer with UPS. (needs to be tracked, and 2 – 3 day service) UPS have consistently put their pricing up even though our shipping volumes have increased.

    I have made a short-list of others to speak to, but wondered if there are any personal experiences anyone can share, to help, as I’ve not done this before…… So far I have DHL and FedEx. TNT are being bought by FedEx so assume they won’t be that different.

    Thanks in advance!!

  • #53792

    alx
    Participant

    No idea if they are good / bad / indifferent but where I work use DPD (and UPS).

  • #53793

    andrew
    Participant

    Have you tried Royal Mail? They do tracked business mail and are supposed to be bringing in same day delivery. Plus as the only regulated provider if they don’t deliver you have got them. I avoid DpD due to their treatment of drivers after one died as he couldn’t afford the fine for missing his shift.

    • #53795

      martin
      Participant

      That’s pretty shocking. I know all delivery staff are pushed hard, but that’s another level….

    • #53796

      andrew
      Participant

      They are self employed on some kind of franchise from what I can tell. If they don’t cover their round they are in trouble!

  • #53794

    martin
    Participant

    Thanks both – I think both DPD and Royal Mail would only be for UK deliveries – the majority of ours go over to Europe. 🙁

  • #53797

    bbbb
    Participant

    We use both Fedex and DHL-both have their good and bad points! On the whole I would go with DHL.

  • #53798

    Dax
    Participant

    We use DHL all over the world – would be happy to answer any questions you have.

  • #53799

    Clare
    Participant

    DHL are fantastic (Warning – I am not impartial on this subject, I have massive bias towards them)

    • #53800

      elly1
      Participant

      Hmmm… This week they left my £120 M&S parcel by my front door in full view of the road and any passersby whilst I was in I might add, I literally went upstairs to get something came back down and could see it lying just outside my front door. They didn’t knock or ring on the doorbell. The delivery person lied and said they “left it in safe place”. Luckily I’m in a low crime area.

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